Privacy Policy

1. Data Controller

The Cabling Team Ltd is the data controller responsible for your personal data.

2. Information We Collect

We collect and process the following types of personal data:

2.1 Information You Provide

• Contact Information: Name, email address, phone number, company name
• Project Information: Site addresses, project requirements, specifications
• Business Information: Job title, company details, preferences
• Communication Data: Messages, feedback, and correspondence
• Employment Data: CV, qualifications, employment history (for job applications)

2.2 Information Collected Automatically

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, navigation paths
• Cookie Data: Session cookies, preferences (see Cookie Policy)

3. How We Use Your Information

We process your personal data for the following purposes:

• Service Delivery: To provide quotes, manage projects, and deliver services
• Communication: To respond to inquiries and provide customer support
• Business Operations: To manage our business, process payments, and maintain records
• Recruitment: To process job applications and manage hiring
• Marketing: To send relevant information about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Website Improvement: To analyze usage and improve our website

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfill our contractual obligations
• Consent: Where you have given explicit consent for specific purposes
• Legitimate Interests: For business operations and service improvement
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party contractors, suppliers, and service providers who assist in our business operations
• Professional Advisors: Lawyers, accountants, and consultants
• Regulatory Authorities: Government bodies and law enforcement when legally required
• Business Transfers: In the event of a merger, sale, or acquisition

We do not sell your personal data to third parties. All third-party service providers are required to maintain appropriate security measures and process data only as instructed.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection
• Secure backup and disaster recovery procedures

Your data is stored on secure servers located in the United Kingdom and within the European Economic Area (EEA).

7. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

• Customer Data: 7 years after project completion (for warranty and legal purposes)
• Marketing Data: Until you withdraw consent or request deletion
• Job Applications: 12 months after the recruitment process concludes
• Website Analytics: 26 months from collection

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@thecablingteam.com

9. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Functional Cookies: To remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

14. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK's supervisory authority: